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FAQ
Will I be charged sales tax?
Retail orders shipped to a destination within Tennessee will be charged sales tax.
What is your return policy?
Unused and unopened orders may be returned within seven days of receipt for a refund with the exception of our calendars. We do not accept any returns on the calendars unless the product is damaged or defective.
Once we receive the returned item(s), the charge will be credit to you (however, shipping costs are non-refundable).
Used, opened, and/or final sale items cannot be returned.
This does not apply to personalized orders. Personalized orders may not be cancelled or refunded once final proofs have been approved. Upon final approval, Karen Adams Designs cannot accept returns or issue refunds due to any and all errors (such as misspellings, etc.). By approving your final proof, you accept responsibility for the information and layout as it is shown.
Once we receive the returned item(s), the charge will be credit to you (however, shipping costs are non-refundable).
Used, opened, and/or final sale items cannot be returned.
This does not apply to personalized orders. Personalized orders may not be cancelled or refunded once final proofs have been approved. Upon final approval, Karen Adams Designs cannot accept returns or issue refunds due to any and all errors (such as misspellings, etc.). By approving your final proof, you accept responsibility for the information and layout as it is shown.
Do you offer discounts/promotions?
Discounts cannot be combined on orders. Emailed discounts with unique codes have a 30-day eligibility period. Items previously purchased online are ineligible for price adjustments when promotions are offered - see Returns for details on returns.
What shipping options do you offer?
Orders are shipped FedEx, USPS, or UPS. Saturday and priority delivery available upon request.