Customer Service

Payment

We accept payments via PayPal and the following credit cards: American Express, Discover, MasterCard, and Visa.

Turnaround Time

We try to ship orders out as quickly as possible. If what you are needing is time sensitive, please give us a call or send us an email so that we can try to accommodate your requests.

Shipping

Orders are shipped FedEx, USPS, or UPS. Saturday and priority delivery available upon request. We additionally offer Free Ground Shipping on all orders over $50 in the U.S.

Tax

Retail orders shipped to a destination within Tennessee will be charged sales tax.

Returns

Unused and unopened orders may be returned within 7 days of receipt for a refund with the exception of our calendars. We do not accept any returns on the calendars unless the product is damaged or defective. Once we receive the returned item(s), the charge will be credit to you (however, shipping costs are non-refundable). Used, opened, and/or final sale items cannot be returned. This does not apply to personalized orders. Personalized orders may not be cancelled or refunded once final proofs have been approved. Upon final approval, Karen Adams Designs cannot accept returns or issue refunds due to any and all errors (such as misspellings, etc.). By approving your final proof, you accept responsibility for the information and layout as it is shown. If errors are discovered after proof approval, Karen Adams Designs is required to charge for a reprint.

Contact

Please feel free to email us using the form below.

We can also be reached by phone during our regular business hours.

Address:
Karen Adams Designs
2635 Broad Avenue
Memphis TN 38112

Phone: 901.323.7170

Fax: 901.323.7470

Email: hello@KarenAdamsDesigns.com